SIDE, Hamburg, a Member of Design Hotels | Hotel in Hamburg

| 8.8 (1440 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Neustadt Hotel | SIDE, Hamburg, a Member of Design Hotels

Hotel in Neustadt, Hamburg

This design hotel features spacious accommodations, a spa with pool, and a rooftop terrace overlooking Hamburg. It is just 2 underground stops from Hamburg Central Station and includes free WiFi. All rooms at the 5-star SIDE hotel feature an eco-friendly heating/cooling system. The suites offer a classic, modern design with wooden furnishings. A flat-screen satellite TV with sky channels and a bathroom are also included. An international breakfast buffet is served daily. Quality cocktails and steak meals are served in the exclusive [m]eatery restaurant and botanist bar. The SIDE Spa includes a gym, sauna and hot tub. Massages and beauty treatments can be booked. Guests can also relax in the Sky Lounge on the 8th floor, which features a minimalist design. SIDE is located in Hamburg’s Neustadt district, a 3-minute walk from the Hamburg State Opera and Gänsemarkt Underground Station. Public garage is available at the SIDE.

SIDE, Hamburg, a Member of Design Hotels is located in Hamburg.

This 174 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 1440 reviews with the average score of 8.8 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 174 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This SIDE, Hamburg, a Member of Design Hotels in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SIDE, Hamburg, a Member of Design Hotels”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Breakfast in the room
  • Special diet meals (on request)
  • Wine/Champagne
  • Kids' meals
  • Restaurant
  • Bar
Parking
  • Parking garage
  • Parking
  • Parking on site
  • Private Parking
Activities
  • Turkish/Steam Bath
  • Beauty services
  • Pedicure
  • Facial treatments
  • Massage
  • Indoor pool
  • Sauna
  • Foot massage
  • Manicure
  • Neck massage
  • Head massage
  • Body wrap
  • Body treatments
  • Hand massage
  • Body scrub
  • Full-body massage
  • Locker rooms
  • Spa/Wellness packages
  • Back massage
  • Fitness
  • Steam room
  • Fitness center
  • Spa
  • Indoor pool (year-round)
  • Spa facilities
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Family rooms
  • Hypoallergenic room available
  • Non-smoking rooms
  • Smoke-free property
  • Elevator
  • Safe
  • Pet friendly
  • Designated smoking area
Guest Services
  • Business center
  • Pet bowls
  • Fax/Photocopying
  • Lockers
  • Pet basket
  • Packed lunches
  • Daily housekeeping
  • Valet parking
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Shuttle service
  • Express check-in/out
  • Shuttle service (additional charge)
  • Room service
  • Dry cleaning
  • Ironing service
  • Concierge
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
Security/Safety
  • CCTV outside property
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

The extra bed for an additional guest has to be requested prior to arrival and be confirmed by the property. an extra bed is only available upon request and is subject to availability, a maximum of 1 extra bed and 1 baby cot are allowed, guests traveling with children are kindly asked to inform the property in advance of their age, please be aware that we have adults only slots in our pool and spa area. these slots are from 11am to 2pm and from 8pm to 11pm.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.75
Location:
9.22
Staff:
9.18
Facilities:
8.68
Comfort:
9.08
Cleanliness:
9.05
Susanne
Aug 26, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very nice and welcoming hotel! Feels like an oasis in the middle of Hamburg
Summary: Perfect stay
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Towels, Conditioner, Bathtub, Toilet paper, Private bathroom, Body soap, Toilet, Hairdryer, Shampoo, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Trash cans, Carpeted, Tile/Marble floor, Hardwood or parquet floors, Key card access, Safe, Smoke Alarm

Media & Technology

Cable channels, Telephone, Radio, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Deluxe Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Trash cans, Carpeted, Tile/Marble floor, Interconnecting room(s) available, Hardwood or parquet floors, Key card access, Safe, Smoke Alarm

Media & Technology

Cable channels, Telephone, Radio, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow
Executive Double Room
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed
Executive Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Towels, Conditioner, Bathtub, Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Trash cans, Carpeted, Tile/Marble floor, Hardwood or parquet floors, Key card access, Safe, Smoke Alarm

Media & Technology

Cable channels, Telephone, Radio, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow
SIDE Suite (2 Adults)
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
SIDE Suite (2 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Trash cans, Tile/Marble floor, Carpeted, Iron, Hardwood or parquet floors, Key card access, Safe, Smoke Alarm

Media & Technology

Cable channels, Telephone, Radio, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dining table, Kitchenette

Living Area

Sofa, Dining area, Sitting area, Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow
Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Trash cans, Tile/Marble floor, Carpeted, Iron, Hardwood or parquet floors, Key card access, Safe, Smoke Alarm

Media & Technology

Cable channels, Telephone, Radio, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dining table, Kitchenette

Living Area

Sofa, Dining area, Sitting area, Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

FAQ's

Is this Neustadt hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Neustadt hotel?

Check-in time for Neustadt hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Neustadt hotel have a swimming pool?

Yes, this Neustadt hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neustadt hotel?

Best-rates for the Neustadt hotel starts from $225 per night with includes Pool, Ocean View, Business Services, Wellness Facilities, Spa, Laundry, Internet, Pet Friendly, Child Friendly, Parking, Balcony/Terrace, Fireplace/Heating, Designated Smoking Area, Oceanfront, Restaurant, Entertainment, Sports/Activities, Hot Tub, Bar, Toiletries, Guest Services, Breakfast, View, Accessibility, Transportation/Shuttle, Private Pool, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Neustadt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neustadt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neustadt hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neustadt hotel?

Based on the information reported by the owner or manager, the Neustadt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neustadt hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD225
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