Is this The Heidelberg Exzellenz Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Heidelberg Exzellenz Hotel have a swimming pool?

No, this The Heidelberg Exzellenz Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Heidelberg Exzellenz Hotel?

Best-rates for the The Heidelberg Exzellenz Hotel starts from $141 per night with includes Parking, Accessibility, Business Services, Wellness Facilities, TV, Child Friendly, Internet, Kitchen, Laundry, Guest Services, Wheelchair Accessible, Security/Safety, Bedding/Linens, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Heidelberg Exzellenz Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Heidelberg Exzellenz Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Heidelberg Exzellenz Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Heidelberg Exzellenz Hotel?

Based on the information reported by the owner or manager, the The Heidelberg Exzellenz Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Heidelberg Exzellenz Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Heidelberg Exzellenz Hotel | Hotel in Heidelberg

| 9.2 (462 Reviews) | 1 Bathroom

Weststadt Hotel | The Heidelberg Exzellenz Hotel

Hotel in Weststadt, Heidelberg

Hotel in Heidelberg, near Heidelberg Castle
Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Bathtub or shower

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Pillow menu

Bed sheets

Iron/ironing board

Individually decorated

Phone

Desk

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 17 for adults and EUR 9 for children

Mini-fridge

Parking

Self parking on site (EUR 15 per night)

Accessibility

Elevator

Elevator door width (inches): 28

1 stairs to reach property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

Cable channels

Flat-screen TV

General

Business center

Conference space

Meeting room

Elevator

Reception hall

English

German

Smoke-free property

Guest Services

Mini-fridge

Laundry facilities

Luggage storage

Dry cleaning service

Laundry facilities

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 17 for adults and eur 9 for children self parking fee: eur 15 per night pet fee: eur 10 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 10 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Jonathan S

Oct 20, 2025 09:16:50 PM

Review Score: 10

Summary: Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio (2 People) Room Size: 215 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Microwave, Stovetop, Pets not allowed, Travel crib, Square meters - 20, Cookware, dishware, and utensils, No rollaway/extra beds, Ping - 6.04, Bed count minimum 1, Bed count maximum 1
Standard Single Room Room Size: 108 square feet m² 1 Twin Bed	General Square meters - 10, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, Coffee/tea maker, Pets not allowed, Ping - 3, Bed count minimum 1, Bed count maximum 1
Standard Double Room Room Size: 193 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 193, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 18, Coffee/tea maker, Pets not allowed, Bed count minimum 1, Ping - 5.42, Bed count maximum 1, Travel crib
Triple Room Room Size: 226 square feet m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Square feet - 226, Minibar, Number of bedrooms - 0, Electric kettle, Kitchenette, Microwave, Stovetop, Pets not allowed, Towels provided, Travel crib, Square meters - 21, Cookware, dishware, and utensils, Heating, No rollaway/extra beds, Free bottled water, Ping - 6.35, Bed count minimum 2, Bed count maximum 2
Studio (1 Person) Room Size: 108 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Square feet - 108, Coffee/tea maker, Microwave, Stovetop, Pets not allowed, Square meters - 10, Cookware, dishware, and utensils, No rollaway/extra beds, Ping - 3, Bed count minimum 1, Bed count maximum 1